Privacy policy

LEGAL AND PRIVACY NOTICE 

IRALEMGA S. de RL de CV is committed to acting in accordance with the principles of Human Rights for the processing of your personal data.

The safety, well-being and respect of our customers, distributors and collaborators has always been our priority.

To ensure the confidentiality and due protection of the personal information that is entrusted to IRALEMGA S. de RL de CV, we inform you of the "Privacy Notice for Consumers and the General Public" , through which they are provided with security, tranquility and privacy to your personal data.

NOTICE OF PRIVACY

1. IDENTITY AND ADDRESS OF THE RESPONSIBLE.

MayanOils®, a company dedicated to the commercialization of essential oils and related products through direct sales, with address at Rinconada Santa Anita 207, San Sebastián El Grande, Tlajomulco de Zúñiga, Jalisco, CP 45650. It declares to be responsible for the treatment of personal data collected by IRALEMGA S. de RL de CV

2. PURPOSES OF USE OF THE PERSONAL DATA OF THE GENERAL PUBLIC.

We will use this data for the following purposes:

a. Primary Purposes:

• To provide the goods and services we offer
• For the processing of your orders, returns, claims.
• Make known the products marketed by the company;
• Offer you the products marketed by the company;
• Inform you of the launch of the catalogs of each season;
• Notify you of promotions, discounts, sweepstakes and advertising campaigns.
• To comply with all the obligations derived from a contractual relationship.

b. Secondary purposes:

• Evaluate the quality of our service.
• Keep you up to date with all the MayanOils® news.

3. TYPE OF DATA WE HANDLE.

IRALEMGA S. de RL de CV, handles identification data such as: name, address, telephone (Home, Office, Cellular), email, signature, Federal Taxpayers Registry, date of birth and bank details (Name, Bank, Number Account and Password). This data can be obtained in different ways, you can give us directly through our site using our online services, but also personal data can be collected through other sources allowed by law.

4. SENSITIVE DATA.

We promise that the sensitive data that IRALEMGA S. de RL de CV may collect, will be treated in accordance with the purposes expressed in this notice.

According to article 9 of the Federal Law on Protection of Personal Data Held by Individuals, in the case of sensitive personal data, the person in charge must obtain the express and written consent of the owner for its treatment, through his autograph signature, electronic signature, or any authentication mechanism established for this purpose, for which reason we request your acceptance of this statement if you consent to the processing of your sensitive personal data, if at any time we have information about you that could be considered as such.

5. TRANSFER OF YOUR DATA.

We inform you that we do not transfer your data to third parties without your consent, except in the cases established by the Federal Law on Protection of Personal Data Held by Private Parties.

In accordance with the law, in case of transferring sensitive personal data we need your express consent, which can be given by accepting the content of this Notice.

6. ACCESS, RECTIFY, CANCEL OR OPPOSE TO THE PROCESSING OF YOUR PERSONAL DATA (ARCO RIGHTS).

• Access: You have the right to know what personal data we have about you, what we use it for and the conditions of use we give it.
• Rectification: you have the right to request the correction of your personal information if it is outdated, inaccurate or incomplete.
• Cancellation: is entitled to be removed from our records or databases where it considers that it is not being used in accordance with the principles, duties and obligations under the rules
• Opposition: You can oppose the use of personal data for specific purposes

To exercise any of the ARCO rights, you can enter our website www.mayanoils.com or contact our personal data protection area at the following email address contacto@mayanoils.com.

The person in charge will notify the owner, within a period of 20 days from the date of receipt of the request, if said request is appropriate. Said response will be sent to the owner by email. The person in charge has a period of 15 days (after 20 days of receipt of the request) to make all the necessary changes.

Your request must be accompanied by the following documents:    

• An identification document to verify your identity (Passport, IFE Credential, or any other official document that proves your identity).
• The power of attorney that certifies the legal representation, in the event that the owner acts through a third party.
• Any other document useful to locate your personal data.
• Any document to justify your request.

7. REVOKE YOUR CONSENT TO THE USE OF YOUR PERSONAL DATA.

You have the right to revoke, at any time, the consent that, where appropriate, you have given us for the processing of your personal data.

The procedure to revoke your consent is as follows:

1.  The owner or his legal representative must send an email to contact@mayanoils.com with the following information:

•  Information of the owner of personal data (full name, date of birth, address, telephone, email).
•  Information of the legal representative (if applicable: Full name, telephone, email, power of attorney signed in front of two witnesses).
•  Copy of official identification that covers the request of the owner of personal data and / or his representative ( Passport, INE or any other official document that proves his identity ).
•  Indicate the type of right you wish to exercise (ACCESS, RECTIFICATION, CANCELLATION, OPPOSITION).

1.  ACCESS: In the case of an access request, specify the personal data that your access requests, as well as any data that helps us understand your request.
2. RECTIFICATION: For rectification requests, you must clearly indicate what personal data you are requesting rectification, as well as, you must include the documents that support the requested modification.
3. CANCELLATION: For cancellation requests, you must clearly indicate what personal data you request cancellation, as well as indicate the causes that motivate you to request the erasure or elimination of personal data.
4. OPPOSITION: For the exercise of the right of opposition, you must clearly indicate with respect to which personal data your opposition requests, as well as indicate the situation that leads you to request that the treatment (use) of your data be concluded and the damage that it would cause. It will continue with it, or where appropriate, you must indicate the specific purposes for which you request that the processing of your data be concluded.
5. The person in charge will notify the owner, within a period of 20 days from the date of receipt of the request, if said request is appropriate. Said response will be sent to the owner by email. The person in charge has a period of 15 days (after 20 days of receipt of the request) to make all the necessary changes.

However, it is important that you bear in mind that not in all cases we will be able to respond to your request or terminate the use immediately, since it is possible that due to some legal obligation we will need to continue treating your personal data. Likewise, you should consider that for certain purposes, the revocation of your consent will imply that we cannot continue to provide the service you requested, or the conclusion of your relationship with us.

8. LIMIT THE USE OR DISCLOSURE OF YOUR PERSONAL INFORMATION.

We promise that your personal data will be collected, processed and stored, in accordance with the security and privacy measures established by law. Thus, when it is necessary to transfer your personal data and sensitive personal data for the fulfillment of our contract, we assure you that the different support areas, affiliated companies, branches or that belong to the same group, or any third party have read this privacy notice and they act in accordance with the purposes and obligations established in said notice.

You can limit the use and disclosure of your personal information, by registering in the Public Registry to Avoid Advertising, which is in charge of the Federal Consumer Attorney, so that your data is not used to receive advertising or promotions from companies of goods or services.

9. EXCLUSIVE OF LIABILITY.

With the granting of your tacit or express consent and / or with the non-opposition to this Privacy Notice, you are obliged to remove the company, its affiliates, subsidiaries and / or controller, as well as any duly contracted third party in peace and safety. or for contracting with clauses of confidentiality of information and data protection of third parties, whether nationals or foreigners, of any lawsuit or claim that is brought or attempted against them by virtue of the collection, treatment and transfer of personal data, sensitive data and / or financial data and / or patrimonial data provided.

10. CHANGES TO THIS PRIVACY NOTICE.

We reserve the right to modify, change or update this privacy notice in cases of new legal requirements, our own needs for the products or services we offer, our privacy practices; changes in our business model, and above all, to provide greater certainty and security in the processing of your personal data, or for other reasons that warrant it.

We promise to keep you informed about the changes that this privacy notice may undergo, through (i) visible advertisements in our establishment whose address is established in this notice, our (ii) brochure available in our establishment, a pop-up informative upon entering the website, (iii) by email.